mom x 5, wife, mentor, geek, volunteer, boss, friend.
Ice hockey, dark beer, antiquing and hiking. Probably not in that order.
I have spent the majority of my career as a developer and managing developers. Over the last few years I have changed my focus to Service Management and currently hold the role of IT Services Planning Manager for Firstgroup. I am ITIL Foundation certified and actively strive to implement ITIL Practices within our business. I manage Change Management, Services Project Pipeline and redefine IT Process for Services as needed.
FirstGroup plc is the leading transport operator in the UK and North America. With revenues of over £6.5 billion per annum and approximately 124,000 employees we transport more than 2.5 billion passengers every year.