About Me

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Twitter: @roboticsgirl

mom x 5, wife, mentor, geek, volunteer, boss, friend.

Ice hockey, dark beer, antiquing and hiking. Probably not in that order.

I have spent the majority of my career as a developer and managing developers. Over the last few years I have changed my focus to Service Management and currently hold the role of IT Services Planning Manager for Firstgroup. I am ITIL Foundation certified and actively strive to implement ITIL Practices within our business. I manage Change Management, Services Project Pipeline and redefine IT Process for Services as needed.

About Firstgroup:
FirstGroup plc is the leading transport operator in the UK and North America. With revenues of over £6.5 billion per annum and approximately 124,000 employees we transport more than 2.5 billion passengers every year.




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